— ORACLE NETSUITE LEADERSHIP
Fractional ERP director.
Flexible
engagement.
Fractional leadership, project delivery, and ongoing support for Australian businesses running NetSuite. Senior expertise, flexible engagement.
Is this right for you?
These services work best for organisations where NetSuite ERP is failing to meet expected business goals.
Symptoms
No true strategic ownership—NetSuite is treated as a system, not a business capability
Management inherited responsibility but lacks time or specialist expertise
12-18 months post go-live and struggling with adoption
Continuous customisations have created a drift between NetSuite and business reality
Daniel Perry, Principal
About Adaptix Solutions
I've spent two decades in enterprise technology—with deep expertise in Oracle NetSuite. I've led implementations, rescued troubled projects, and helped organisations extract real value from their NetSuite investments. I've seen what works, what doesn't, and where projects go sideways from both the customer and vendor perspectives.
"Pragmatic, business-outcome focused, and always in your corner. Our job is to protect your ERP investment and accelerate your success—not sell licenses or billable hours."
Based in Australia, we work with mid-market organisations across the country, bringing the same rigour and governance you'd expect from a Big 4 engagement—without the Big 4 price tag.
How we work together
Three simple steps from fist conversation to ongoing partnership.
1
Discovery Interview
30 minutes to understand your situation, challenges, and whether there's a fit. No obligation, no pressure.
2
Strategic Assesment
Two-week diagnostic of your NetSuite system. You get a clear roadmap of priorities—whether you work with us or not.
3
Ongoing Partnership
If it makes sense, we establish a Fractional Director service. Weekly engagement, flexible commitment, scalable as needs evolve.
ORACLE NETSUITE SERVICES
Start where you need to.
Move up if your needs change.
Each service builds on the last — from strategic clarity to full ERP responsibility.
01
Strategic ERP Roadmap
Align your ERP investment with what your business is actually trying to achieve.
A diagnostic and planning engagement that connects your ERP capabilities to your business objectives. Clarity on where you are, where you need to be, and the phased journey to get there.
Includes
Business objectives mapped to ERP capabilities
Current state & gap analysis
Phased initiatives prioritised by impact
Executive-ready deliverable & stakeholder briefing
Best For
Direction & clarity
Delivery
Standalone engagement
02
ERP Director
Strategic ERP leadership your business needs but can't justify hiring full-time.
Ongoing strategic ownership of your ERP — alignment with business objectives, roadmap execution, vendor accountability, and executive reporting. The leadership layer that turns your system into a strategic asset.
Includes
Everything in the Strategic ERP Roadmap
Ongoing strategic leadership & roadmap ownership
Vendor & partner management
Governance, change control & executive reporting
Best For
Strategic Owenership
RYTHM
2-4 days per month
03
Managed ERP
Full ERP responsibility. Strategy and support, unified.
Complete ERP responsibility under single accountability — strategic leadership combined with operational support. One partner accountable for outcomes from the boardroom to back-office.
Includes
Everything in ERP Director
System administration & configuration
User support & issue resolution
Reporting, dashboards & system health
Best For
Full responsibility
Delivery
Single Accountability
ADAPTIX SOLUTIONS SCOPE OF SERVICE
One service aligning business and technology.
NETSUITE CAPABILITIES
Multiple focus areas. One aligned system.
We ensure NetSuite delivers across the functions that drive your business — connecting each area to your strategic goals.
-
Practical AI applied to ERP workflows — automation, insight, and decision support grounded in your data.
- Workflow automation
- Predictive analytics
- Intelligent data processing
- AI-assisted decision support
-
Pipeline visibility, lead-to-cash process, and campaign performance connected to revenue outcomes.
- CRM & opportunity management
- Quote-to-order workflows
- Marketing automation alignment
- Revenue forecasting
-
Clear connections between what people do in the system and the results the business needs to see.
- Executive dashboards
- Financial & operational KPIs
- Saved searches & analytics
- Board-ready reporting
-
Procurement, inventory, and fulfilment managed as a unified system aligned to demand and business goals.
- Inventory & demand planning
- Procurement & vendor management
- Warehouse & fulfilment
- Supply chain visibility
-
Bills of materials, work orders, and production planning — ensuring manufacturing processes are accurately reflected and costed.
- Bills of materials & assemblies
- Work order management
- Production scheduling & routing
- Standard & actual costing
-
Project profitability, resource allocation, and service delivery tracked against business targets.
- Project accounting & billing
- Resource management
- Time & expense tracking
- Service profitability analysis
SUITECLOUD PLATFORM CAPABILITIES
Technical System Optomisation.
Strategic direction, oversight and execution based on service level across these technical areas.
-
SuiteAnalytics: Embedded BI — saved searches, financial reports, custom report builder, KPI scorecards, and real-time dashboards
Workbooks: SuiteAnalytics Workbooks — drag-and-drop analysis, pivot tables, data visualisation, and cross-record datasets
SuiteQL: SQL-like query — ad hoc data analysis and programmatic reporting across standard and custom records
-
Application Performance: APM tools — monitoring script execution, identifying performance bottlenecks, and governance limit management
Sandbox Management: Environment strategy — sandbox refresh, testing protocols, and release management across accounts
AI Connector Service: MCP integration — connecting AI platforms (Claude, ChatGPT) to NetSuite data and operations via Model Context Protocol
SuiteApp Ecosystem: Third-party application evaluation — SuiteApp marketplace assessment, fit analysis, and vendor due diligence
-
SuiteBuilder Configuration: Custom records, fields, forms, subtabs, transaction types, and dashboard personalisation
Custom Records & Fields: Extended data model design — defining business objects, relationships, and validation rules beyond native records
Custom Forms: Transaction and entry form customisation — layouts, field visibility, sourcing rules, and role-based form assignment
Roles & Permissions: Access management — role design, record-level and field-level permissions, and security compliance
PDF / HTML Templates: Branded document output — invoices, purchase orders, statements, and custom transaction prints using Advanced PDF
-
SuiteFlow: Visual workflow engine — no-code process automation for approvals, notifications, field updates, and multi-stage business logic
Workflow Actions: Trigger-based execution — event-driven actions on record create, edit, approval, and scheduled conditions
-
RESTlets: Custom REST endpoints — lightweight, script-based APIs for secure third-party data exchange
CSV Import / Export: Bulk data management — scheduled and on-demand data loading, field mapping, and transformation
Integration Middleware: - iPaaS and connector oversight — Celigo, Dell Boomi, and native NetSuite Integration Platform direction
-
SuiteScript : JavaScript-based customisation — client scripts, user event scripts, scheduled scripts, map/reduce, Suitelets, and portlets
SuiteBundler: Application packaging — bundling customisations for deployment across accounts, subsidiaries, or SuiteApp distribution